Est. 2013 · Carrum Downs, VIC

From a small repair counter to South East Melbourne's advanced diagnostic workshop

We started with a simple idea: fix things properly, explain everything honestly, and never guess when a device's fault can be diagnosed. A decade on, that idea is now a fully-equipped workshop.

12+Years Trading
100+Verified Reviews
4.8★Google Rating
DIAG // MACROTECH-WORKSHOP● LIVE
Fault Class
Logic Board
Confidence
98.4%
Est. Repair
24–48 hrs
Status
Diagnosed
MS
Workshop Address
50 Titan Dr, Carrum Downs
2013
From a one-person repair counter in Frankston to this: our fully-equipped Carrum Downs workshop today.
Where We Started

Macrotech Solutions began in 2013 as a small computer repair shop with a simple idea: give people honest, skilled help with the technology they rely on every day. No inflated diagnostics, no guesswork, no pushing a "replace it" answer when a repair would do.

For over a decade, that small shop built its reputation the slow way — one accurately diagnosed fault, one recovered hard drive, one repaired MacBook logic board at a time. Word spread through Frankston and the surrounding suburbs, and the business grew from a general repair counter into something more specialised: a workshop capable of handling the complex faults other repairers turn away.

Today, we operate from a purpose-built service centre at 50 Titan Drive, Carrum Downs — equipped for the kind of diagnostic and repair work that simple retail repair counters can't take on. Micro-soldering stations, oscilloscopes, thermal imaging and component-level test equipment sit alongside the everyday tools of the trade, because the faults we're best known for solving are rarely simple.

South East Melbourne

Carrum Downs, Frankston, Seaford, Mornington and the suburbs between — one workshop, a wide radius of local customers.

Repairs Others Turn Away

Logic board faults, liquid damage, drives written off elsewhere — the complex jobs that need real component-level diagnosis.

Mac, PC & Business IT

From a single MacBook to ongoing IT support for local businesses that need a partner, not a one-off callout.

12-Month Warranty

Every completed repair — parts and labour — backed for a full year, no fine print.

Why We're Here

Our mission and vision

Two statements that shape every repair decision we make — from the first diagnostic to the final quality check.

Mission

Advanced expertise, honestly delivered

To give home users, professionals and small businesses across South East Melbourne access to advanced diagnostic and repair expertise normally reserved for manufacturer service centres — delivered with honesty, clear communication and fair, transparent pricing.

Vision

The workshop trusted first, not last

To be the workshop South East Melbourne trusts first with the devices and IT problems everyone else has given up on — known not for being the cheapest, but for being the ones who actually fix it properly.

Our Commitment

What you can expect, every time

Five commitments we hold ourselves to on every job that comes through the workshop door.

DIAG.01

Diagnose before we quote

Every repair starts with a proper component-level assessment, not a guess.

DIAG.02

Fixed $50 diagnostic fee

Credited toward your repair if you go ahead, waived entirely if we can't fix it.

DIAG.03

Written quote first

You approve the cost before we proceed — no work begins without your sign-off.

DIAG.04

12-month warranty

Parts and labour covered on every completed repair, no exceptions.

DIAG.05

Straight answers

If a repair isn't worth it, we'll tell you — even if that's not what you hoped to hear.

Where We're Headed

Built from one repair counter — still growing, one honest diagnosis at a time

We're continuing to invest in advanced equipment, expand our data recovery capability, and build dedicated support for local businesses that need a reliable, ongoing IT partner rather than a one-off callout.

01

Keep taking on the repairs other people say can't be fixed.

02

Keep the same honesty that built this business from day one.

03

Grow South East Melbourne's reputation for genuinely world-class repair expertise on its doorstep.

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